COMMON QUESTIONS

Buying a Japan Rail Pass

• What is a Japan Rail Pass?

• Who is eligible for the Japan Rail Pass?

• Where, when and how can I buy a Japan Rail Pass?

• Can I use all types of trains?

• How can I cancel my Japan Rail Pass?

• What type of Japan Rail Pass is best suited for my trip?

• Can I choose the days I want to use my Japan Rail Pass on?

• Can I order for someone else? Do children/babies have to pay?

• Should I also buy a regional Rail Pass if I already bought a national Japan Rail Pass?

• My Japan Rail Pass was issued at a certain date (written on my exchange order); can I delay my departure?

• My Japan Rail Pass was issued at a certain date but I don't think I will be using my pass within the 3 months after this date. What should I do?

• My Japan Rail Pass was issued at a certain date but I don't think I will be using my pass within the 3 months after this date. What should I do?

Using a Japan Rail Pass

• How do I activate my Japan Rail Pass once in Japan?

• Do I need to book a seat? How can I book a seat?

• When do I need to activate my Japan Rail Pass?

• What are the advantages of the Green Japan Rail Pass (1st class)?

• How do I choose my train?

• How do I take my train?

• Can I use my Japan Rail Pass from the airport?

• How long will my Japan Rail Pass be valid for?

Other questions

• What can I do if my Japan Rail Pass is lost or stolen?

• Can I find porters in the train stations?

• Can I eat in the trains?

• Can I smoke on the trains?

• Recommendations to Japanese nationals