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common questions

You wish to know:

  • Which Japan Rail Pass to order?
  • How to send a Japan Rail Pass back to us?
  • Or any other question about purchasing or using a Japan Rail Pass?

You already are in Japan and wish to know:

  • Can you use your Japan Rail Pass from the airport?
  • Is your Japan Rail Pass valid on all trains? 
  • How to take your train? 
Please take a look at our FAQ to find the appropriate answer.
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