Convenient, precise, and easy to use. Thanks so much, Japan Rail!!
Great experience. Very efficient system and people even spoke english
Because *** helped make my trip awe8: travel was very easy. \nI thought it was a once in a lifetime trip, but I've already booked another trip in February & plan on purchasing another JR Pass.\nThank you!
I saved money compared to not having the pass and the website was informative and easy to navigate. The items I ordered were received on time.
It was easy to understand and use. Helped us make traveling easier and at a great price!
Used it to go everywhere, many premium rides with reserved seats. ***'t get Green Car unless it really matters to you, normal class is more than adequate. Couldn't have seen what we saw without it! Great value, would have cost 5x + to but individual tickets.
Anyone traveling to Japan should acquire a JR Pass. It is essential for travel. You can travel the country in such an effective manner. Use it to it's full potential. You would be surprised at how many places it is honored. Everywhere you want to go in the country, always check and see its use.
Ease of use. Over two weeks only one train was late (3 minutes). It was easy to plan itineraires knowing the schedule was exact. We were able to visit locations from Hiroshima to Otaru. A wonderful way to see Japan.
Our pass vouchers arrived in a few business days as advertised. There were no issues converting them to passes at Narita Airport when we arrived.
Fast delivery and great deal on unlimited Sim card. It worked flawlessly in my Google pixel 2xl. Got a suica card too. It was a perfect transaction. I will definitely order from here for my next Japan trip!
Japan Rail pass gives a lot of freedom, because almost the whole country is open to you. It is flexible, easy to purchase and the user instructions are good. In Tokyo you reach so many attractions by train.
Having this pass was incredibly helpful on our 14-day trip as it lasted exactly the length of our trip and saved us hundreds of dollars, particularly because we travelled between Tokyo, Hakone, Kyoto, Osaka, Nara, Hiroshima, Matsuyama, and back to Tokyo almost completely on the Japan Rail Pass!
Website was clearly organized, easy to use, and provided supporting information for products and services. Service/delivery of products (Japan rail purchase order, pasmo card, data SIM card) was prompt and accurate.
The perfect travel companion. Convenient, easy to acquire and use, and no issues
Shippped fast -- very happy with the experience. Traveling around Japan by train is the way to go. Very easy to hop on and off any JR train just by flashing the pass at the gate.
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Easy to use.
Very convenient. But the line to activate the pass can be very long. I understand that it's due to the popularity of the pass. Great deal!
My husband and I were in Japan for 9 days and purchased a 5-day Kansai-wide JR pass, so we had to be careful to plan our activities to make maximum use of the pass. Using the pass was very simple and we managed quite well. It was also quite economical.
I am very satisfied with the customer service and ease of use of my rail pass during my visit. The workers at the stations made it very easy to book seats on a train and explained everything very well. I would definitely recommend it to someone visiting japan, it will save you a lot of money
The train pass is very convenient and easy to use with the JP planner app.
Great value for the cost of the pass. All station workers are very helpful and have excellent English.
We love the convenience of the pass. We also ordered the pocket wifi and it worked very well in Japan.
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It was very easy to use.
As a foreign tourist, if you plan to travel outside Tokyo and visit the great sites in many *** cities, this JR Pass is a must-have. The value is incredible; using it is extremely easy and convenient. Until you travel around Japan, you won't know how beautiful the country is - with lots to se
*** *** is a very good facility for the foreign tourists.\nThe voucher has arrived by post in 3 days and we converted it into *** *** in 10 minutes at Narita airport. We have used it for bullet trains as well as local *** trains and metro lines.\n*** *** is a must for the foreign tourists.
Excellent service. Flawless website. Accurate, fast delivery of all products offered. Will continue to use. Thank you Japan Experience. This company is an example of what service is all about.
We were very satisfied with our JR experience, the trains were clean, on time and efficient. Early on we got confused a few times at some stations to find other train gates, until we realized one has to get out of JR area to get to others.\nKeep up the good work, you guys are doing great!
Staff was friendly, helpful and patient. Trains ran on time and were clean. Made traveling that much easier.
The Japan Rail pass made travelling during our three week stay in Japan an absolute breeze. We didnt have any problems. Were able to reserve seats and could plan most of our routes to include JR lines making the most of our payment and saving us money. Couldnt have done half as much without it.
The process of purchasing my Japan Rail pass was extremely easy and convenient! I loved my trip to Japan, it is such a beautiful and unique country I will return soon!
High quality service, affordable, awesome customer service
Very useful. Worked well on jr lines, a little confusing on journeys with mixed lines.\nIt would have been very helpful to be able to reserve a seat online. To have to find a JR service center, then go through the process of reserving a seat was very inconvenient
***\nIt was really good experience, we saved a lot of money getting the JR pass, we have traveled safe and fast all around Japan. We also used JR lines in Tokyo, Kyoto and Osaka, I was almost forgot about Narita Express, the best link between Narita Airport and Tokyo. Its worthy!
We saved a ton of money utilizing the JR Pass. It was confusing at times what cars we could get on, but we did it. The cars were so clean and the workers were very helpful in guiding us.
Overall experience was excellent, the early morning arrival in Tokyo at Haneada Airport the wait for the office to open and number of people waiting was an unpleasant part of the journey.
We like the 15 day regional pass because we can travel within one region and visit 3 or 4 places in 10 to 15 days.
JR Pass is a great opportunity for tourists in Japan, this could be even better if we could customize more the duration of it (16 days, etc.)
This is the 2nd time I have purchased Jr Pass from your website. Everything was very easy to navigate on the website. Once I have made my decision which ones to purchase, the rest of the process was very simple. And the vouchers came in quickly. Very satisfied with your service.
Very easy to use.
It would be better if you didnt have to use in consecutive days but could use ten that way or have a day or two extra days like 7 days you can use the pass but ten days to use the 7 days off pass
The best transportation ever
Very easy to order online and delivery is always within a few days. I have recommended your company to my family and friends and they have all ordered the rail pass online.
We found the JR pass an invaluable part of our recent travels around Japan, it was very easy to use and we certainly got our money's worth out of it.