Japan Experience took care of my mistake and made it all good.
I heard about this pass through friends who have traveled to japan. This made traveling the island so easy! It was easy to purchase, easy to pick up in japan and simple to use! I wish more countrys had rail systems like Japan! Easy 5 out of 5!!
Really good invest\nWe were able to save time ,because we didn't have to stop to buy tickets
Delivered on time
It was quite easy to purchase, very quick and accurate as well.
Our experience with the Japan Rail passes were wonderful. It was easy to order, easy to obtain, easy to use in Japan. Thank you so much!
Japan Rail Pass is required for any visit to Japan
We had a fabulous experience with Japan Rail. Our trips were easy to book, the trains easy to locate at stations and, once we had sorted out how the carriages were marked on the platforms, easy to board. The trains themselves were great and the staff very helpful.
My experience was smooth, from buying the pass online, to receiving it in the mail, so the transaction done in Japan. No complaints, will do it again soon.
Was very easy to buy the pass, activate and use on the various lines. We definitely got our full value from it. Used on the airport monorail, JR trains, and the Shinkansen.
The rail pass makes traveling through Japan so much more economical and the voucher exchange experience is very easy. My reason for 4 stars is only due to the premium added for having it mailed.
Every train and train station was clean, directions were clear and convenient and the attendants were courteous and very helpful. Would love to travel on JR again!
truly satisfied experience
Our first visit to Japan. Our friend/guide advised us to get the rail passes. No issues. Very helpful in seeing the sites around Japan.
Cons:\n1. Not all JR stations have offices where you can easily exchange the voucher for your pass.\n2 It is very inconvenient that the pass can't be used in the automatic machines and you have to queue and show it every time to go in-out the JR stations.\n3. Pass is too expensive if staying in Tokyo.
I am trully satisfied with the transport service. However, the need to apply for the voucher before entering Japan and in advance is a bit annoying..
First thing is that we booked flights to Japan on short notice. We still managed to get jr pass.\nSecond thing is that even though I feared it'd take too much time on manual control in the station gates jr pass is very recognizable and the controls are barely formal.\nIt's a steal. Saves a ton of mone
The Japan Rail Pass made traveling In Japan fast and easy.
A bit pricy for the pass but very convenient if you are traveling through other cities. Wish this pass could have covered all train passes to make it even more convenient for travellers
very user-friendly and simple to use because it is actually seen by humans not machines. The JR employees are very friendly and helpful with directions and advice. JR pass made our stay in Japan unforgettable by opening the door to shinkansen and Tokyo JR system.\nPlease include Nozomi in JR pass!!!
Great service and prompt arrivals by train. Destinations are multiple, great deal for tourists
I really enjoyed the ease of traveling between cities with this pass and also how we were able to utilize certain metro lines as well. its totally worth the money. The only thing was it was kind of confusing where to get reservations at the very crowded train stations.
We ordered the tickets online and they came to Romania in 4 days. Very satisfying and quick delivery. We also bought 2 Suica cards, also very usefull and 1 Sim card.
Very Effective and very reliable. I have already recommended it to others. I will continue to recommend it to others and will use this service again.
My Japan experiences wouldnt be as memorable with this! Its a must have if youre traveling to Japan and want to see everything the country and culture has to offer!
Very convenient, good value for money, fast delivery.
Never had trouble went from Tokyo to Iwakuni to Nagoya to Fuji. Service is Great and Inexpensive.
prompt and reliable - thank you!
It was a good value for the money and very useful for our trip. I would recommend the rail pass to friends \n\nThe order and activatingnprocess is a bit confusing and not convenient at all. That is our suggestion for improvement.
Incredible service- clear directions
It was great. It arrived in the mail fast and was easy to use. The office in the train station was easy to find and the attendants spoke fluent English. Everyone was nice and helpful. It was easy to use the pass to get on to different trains and busses as well.
It is a great pass, it should have the option to reserve seats in the internet even 1 minute before the train arrives.
Excellent service, with quick delivery and good prices.
Easy to use. Very good service with problems
After we got use to how to use it, it was very easy. I wish we would have traveled more using it!
very nice experience. I loved the service, timely and without issues. Thank you!
really great price and easy to use!!
The ordering process was easy and using the pass in Japan was also very easy. Having the pass allowed me to see parts of Japan I wouldn't have bothered trying to see otherwise.
3 years in a row we've used the services of Japan Experience. We've gotten Rail Passes, Mobile Wi-fi, and Suica cards. Everything worked perfectly. The purchasing process, the delivery and followup went as expected, with not one problem. I would easily recommend them and will use them again.
The Shinkansen was a highlight of our trip and we absolutely loved the freedom that the rail pass gave us. I will tell everyone that they MUST purchase a Japan Rail Pass when they visit Japan.
Website was easy to negotiate and to figure out which Rail Pass would work best for me. Once I purchased the Rail Pass, it arrived on the schedule that was promised.
It was very convenient and easy to use.
Voucher for the pass arrived in just a few days of ordering it. Good information on the website.
We came to Tokyo to visit my daughter. We took the train to Kyoto and it was a wonderful experience. The trains are very clean and I liked having the option to purchase drinks/snacks on the train, as we did not purchase one prior.
This was the 2nd time I used Japan Experience to get a Rail Pass. The service is fast and professional with a nicely-printed voucher. I live near several places that issue them, but I still think Japan Experience is best.