You have already ordered your Japan Rail Pass, and upon reflection, you would like to change the duration, or switch from a normal pass to a Green pass. Either of these options are possible.
To do this, simply place a new order on our website. You must then return to us your first voucher for a full refund (excluding delivery costs of the first order), by registered mail, with a note of explanation, to the following address:
30 Bloomsbury Street
020 3514 6932
Please note that there is still a delivery charge for the new delivery. We thank you in advance for checking that you will receive your delivery before your departure (estimate your delivery time).