What to Do In Case of a Problem

pocket wifi
For any technical questions or problems regarding the usage of your Pocket wifi device, please contact Global Advanced Communications.
Email: info@globaladvancedcomm.com
Phone: +51-3-6413-1051

what to do if your device is lost or stolen

The pocket wifi is not insured. If you loose it or damage it, there will be a charge of 20,000 yen. This is usually covered by your general travel insurance.
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being eligible for the JAPAN RAIL PASS


using a japan rail pass

other questions

about our services

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