Accès internet illimité au Japon — © Plann, Unsplash

Pocket Wifi

High autonomy (up to 12 hours of use)
Economic and simple

When making a reservation for hotel shipment, please make sure that the name of the person making the reservation for the Pocket WiFi matches the name of the representative of the hotel guests. There have been many cases of Wi-Fi not being delivered correctly due to differences in the registered names.

Why should I get a Pocket WiFi for my trip in Japan?

Free and reliable internet access can be difficult to find in Japan, so if you want a steady connection 24/7, our Pocket WiFi, SIM card or eSIM are essentials. If you want to have fast internet access for the duration of your trip, renting a Pocket WiFi is the best solution for you. With the Pocket WiFi you can connect to the internet wherever you are in the country. One of its unique advantages is the possibility to connect multiple device at the same time, allowing you and the other travelers to get the most out of your Internet access!

What is a Pocket Wifi? Pocket WiFi is a portable internet router, similar to a modem or a standard router, which allows you to create a free secure and private WiFi network.

Pocket WiFi devices are portable and easy to carry around and use thanks to its lightweight and long battery life: they fit in a pocket or stow away in a bag. They provide you with high-speed internet access in most of the places in Japan even in remote countryside. This means you can stay connected while exploring the city, visiting tourist attractions, or traveling on public transportation without having to rely on public Wi-Fi networks, which can be unreliable or hard to find.

Why rent a Pocket WiFi in Japan?

When traveling to Japan, it's important to stay connected with family and friends, or to keep up work and other obligations. A Pocket WiFI is one of the best accessory for any visitor to Japan either on a leisure or business trip: simply because it helps you have access to 3 GigaBytes data per day with 4G speed anywhere while traveling across the country.

Japan has some of the world's fastest and most reliable mobile networks, making it easy to stay connected and make voice calls. However, WiFi access is not as common as in some other countries, even in Tokyo city or a International Airports, and its speed can be highly dependent on the number of people connected to a hotspot. If you want to stay connected 24/7 during your trip and avoid expensive roaming fees, our Pocket WiFis are the perfect solution.

A Pocket WiFi enables you to communicate with friends and family back home, use map applications for navigation, research attractions and restaurants, and even translate Japanese text or have real-time conversations using translation apps on your mobile device. Having access to the internet at a blazing-fast speed makes your travel experience much smoother and more enjoyable.

Having a connected mobile device can also turn out to be crucial in case of emergencies or if you need to access important travel information quickly. A Pocket WiFi ensures that you can reach emergency services, contact your embassy, or find your way back to your accommodation if you get lost.

What are the advantages of Pocket Wifi?

Rental period from 5 consecutive days to over a month
4G high-speed internet connection
After reaching 3 Gigabytes a day, the wifi speed will be slowed down until the end of the day.
Delivery in Japan to your hotel or upon arrival at the airport
Compatible with all devices that can connect via WiFi: iPhone, iPad, Android smartphones, PC and Mac laptops, cameras and other portable consoles
Possibility to connect up to 5 devices simultaneously
Lightweight and with a long battery life.
Cancellable and refundable up to one week before the start of rental.

More information about the product

Technical specifications

Device type: Premium WiFi
Speed: 150 Mbps
Network: LTE / 4G / 3G
Battery life: between 8 and 10 hours depending on use
Charging time: around 3 hours
Dimensions: 103 x 66 x 14.5 mm (4 x 2.6 x 0.57 inch)
Weight: 140 grams (5 ounces)

How do I receive my Pocket WiFi after purchase ?

You have two options for picking up your Pocket WiFi after your purchase: You can either retrieve it at the airport or at the hotel.

Pocket Wifi Airport Pick-up

Please pick up your Pocket Wifi at one of the JAL ABC counters below.

Narita International Airport Terminal 1 :

Arrival floor (1F)
North Wing : 7:00~18:00
South Wing : 7:00～1 hour after the last flight on arrival

Departure floor（4F）
North Wing : Temporary closed
South Wing : 7:00~20:00

Narita International Airport Terminal 2 :

Arrival floor (1F)
7:00～1 hour after the last flight on arrival

Departure floor (3F)
7:00~21:00

Haneda Airport Terminal 3 :

Arrival floor (2F)
4:00~01:00

Departure floor (3F)
6:00～22:00

If you arrive at Haneda Airport Terminal 2 , better to choose hotel pick-up as terminal 3 pick-up counter is far

Kansai International Airport Terminal 1 :

Departure floor (4F)
7:00～21:00

Make sure to check the closing time of the counter, taking into account the time between your landing and the moment you pick up your luggage (about 1 hour).
We will inform you of the counter where you should pick up your Pocket Wi-Fi according to the time of your arrival.
If the counter is closed at your time of arrival, please choose hotel delivery.

Return Policy

We kindly remind all our customers that the Pocket Wi-Fi must be returned on the last day of your trip in Japan. This is to be enclosed in the pre-paid and pre-filled envelope that came with your rental.

Please gather the Pocket Wi-Fi and all its accessories, close the envelope and dispose it in any mailbox. You also have the possible to send it directly from the airport before going through security gate (a red mailbox is located near the security checkpoints).

Please note that if the Pocket Wi-Fi kit is not returned in time or is incomplete, you will be charged the following fees:

Lost device : €180 – $200 – £160
Kit sent back late: €8 – $9 – £7 per day penalty
Incomplete kit excluding device (lost pouch, lost or damaged cable): €15 – $16 – £13 per missing item.

A reminder will be sent to you within 5 days of the scheduled return date, followed by a 2nd reminder 5 days later. If no refund is received within 15 days, we will be obliged to debit your credit card for the amount due.

Most Frequently Asked Questions about our Pocket WiFi

Having a Pocket WiFi that functions in Japan can help you remain connected and make the most of your time in this stunning country whether you're planning a quick vacation or a longer stay. We have you covered for everything from coverage and network options to buying and picking it up.

Your can order your pocket directly from this page and select whether you want your Pocket WiFi to be delivered at your airport of arrival or at your hotel. After placing your order, you will receive an email of confirmation explaining the next steps to follow, and where you will be able to claim your pocket WiFi on the selected date. When your rental period ends, you must return your pocket wifi before the end of your stay in Japan. You can drop it off in any post box across Japan using the shipping envelope that comes with your rental.

Depending on your usage and the service you desire, other options are available for you to access Internet. A good alternative is to order a SIM card for Japan. You can insert this SIM in your phone or other mobile device and have access to the Internet just as you would have in your own country. These devices provide a portable Wi-Fi hotspot that you can carry with you and connect to multiple devices. Alternatively, you can also buy an eSIM card.

Each one has its own advantage, depending on the number of people in your group, and the time you will stay in, your usage and your needs in terms of data.

How fast is it? Which network does it use?

The wifi speed is 150 mbps download/ 25 mbps upload. The device uses a 4G/LTE network with the japanese provider docomo.

To what kinds of devices can i connect? How many can connect at one time?

The pocket wifi supports any kind of device: iphone, ipad, android smart phones, pc and mac laptops, cameras, and other handheld devices. You can connect up to 5 devices at a time with this service.

Up to what distance does the pocket wifi work?

Your device will remain connected up to 20 meters (65 feet) from the device.

What is the battery life? How long does it take to charge?

The battery lasts 8~10 hours while connected to 4g. The battery takes about 3 hours to fully charge.

Can I choose how long I rent my pocket wifi?

You can rent a pocket wifi device for any number of days between the minimum of 5 days and maximum of 45 days, so that the rental suits your plans while traveling in Japan.

Is the device easy to carry?

Yes the device is slightly larger than a deck of cards and weighs 140 grams (5 ounces).

Where do I return my pocket wifi?

You must return your pocket wifi before the end of your stay in Japan or you will get a penalty fee. You can drop it off in any post box across Japan using the shipping envelope that comes with your rental.

What to do if I lost the prepaid envelope?

Go to the post office or a convenience store, and buy a envelope called "Letter Pack Light" (370JPY).

Then insert pocket wifi and its kit to :

3-4-19 Aomi, koto-ku, Tokyo
Aomi Center No.1 Bldg 3F1-4
135-0064
SB Frameworks (TFN)

If you need to contact Global Advanced Communications : email at info@globaladvancedcomm.com or phone +81-50-3196-1160 (9:00 - 17:00 Japanese time)

Pocket Wifi

From

£35 For 5 day-rental

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