Order your JR CENTRAL PASS

• To exchange the voucher for the Pass you will need your passport. 
• Japanese passport holders can NOT use this pass.
  
• The start date of the Pass can no longer be changed once the Pass has been exchanged. 
• The MCO ("Mischellaneous Charges Order" - equivalent to a Japan Rail Pass voucher) is valid for exchange for the Mt. Fuji-Shizuoka Area Tourist Pass for up to three months from the purchase date.
  
• JR Exchange Offices: 

Tokyo Station JR-CENTRAL ticket office, daily from 7:30am to 8:30pm
Shinagawa Station JR-CENTRAL ticket office, daily from 9:00am to 7pm
Shin-Yokohama Station JR-CENTRAL ticket office, daily from 8am to 8:30pm
Atami Station JR-CENTRAL (inside the station, so please ask the permission before going) Ticket Office, daily form 6:30am to 09:30pm
Mishima Station, JR-CENTRAL ticket Office daily from de 5:45am to 22:30pm
Shin-Fuji Station JR-CENTRAL ticket Office, daily from 06:30 to 09:30pm
Shizuoka Station, JR-CENTRAL ticket Office daily from de 5am to 23:05pm
Kakegawa Station JR-CENTRAL ticket Office daily 6am to 08:00pm
Hamamatsu Station, JR-CENTRAL ticket Office daily from de 5:50am to 23:20pmToyohashi Station JR-Central Ticket Office, daily from 6:20am to 21:00pm
Nagoya Station JR-CENTRAL ticket Office, daily from 6:00am to 10:00am and 7:00pm to 11pm, JR Information Center : 10am to 7pm.
Shin-Osaka Station JR-CENTRAL (central) ticket Office, daily from 5:30am to 11:30pm
Tokyo Station JR Tokai Tours Ticket Reception Desk daily from 8am to 8pm, weekends and holidays 8am to 7pm.
Shinagawa Station JR Tokai Tours Ticket Reception Desk daily from 8am to 8pm, weekends and holidays 8:30am to 6pm.
Shin-Yokohama Station JR Tokai Tours Ticket Reception Desk daily from 8am to 8pm, weekends and holidays 8:45am to 7pm.

• The lines included in the Pass: 

The JR Limited Express/rapid and local train between Atami and Toyohashi (Tokaido Main Line), between Numazu and Matsuda (Gotemba Line) and between Fuji Station and Shimobe Onsen (Minobu Line).
The following public transportations are available with this pass:
The Izuhakone Railway between Mishima and Shuzenji.
The Izu-Hakone bus network between Numazu Station and Numazu Harbor, the Nagaoka Station and the Izu Mito Sea Paradise Park and between the Shuzenji Station and Shuzenji Onsen.
The S-Pulse Dream ferries of two types: the Suruga Bay between the Shimizu and Toi harbors and the Shimizu Port Bay Cruise which goes and comes back from the Hinode Terminal.
The Entetsu buses between the Hamamatsu Station and the Hamanako Garden and between the Hamamatsu Station and Nakatajima Shako.
The Shizutetsu buses between the Shimizu Station and the Miho Marine Science Museum of the Tokai Univerisity.
The Tokai buses between the Mishima Station and Yamanakajoato, between the Numazu Station and the Numazu Minato Shinsenkan, between the Shuzenji Station and the Toi harbor and between the Shuzenji Station and the Shuzenji Onsen.
The Fujikyuko company buses between the Shin-Fuji Station and the Fuji Station (Souht Gate), between the Shin-Fuji and the Fujisan Station, between the Gotemba Station and the Gotemba Premium Outlets, between the Gotemba Station and the Kawagushiko Station and between the Gotemba Station and GrinPa.

• You cannot make a reservation without having exchanged your voucher against the pass. 
• With the Pass, no additional fee is required when reserving seats.In order to travel in first classes (Green Car or Gran Class), or on night cars, an extra fee is required. 
• Non-reserved Ordinary class cars can be accessed freely. 
• To access the platforms, show your Pass to the staff located at the gate to the platform.To reserve a seat, ask the staff at the the ticket office of the region. 
• It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.
  

• An unused voucher is refundable for one year from the date of issue
  
• The voucher can be refunded if it has never been exchanged in Japan. 
• A cancellation fee of 15% of the value of the voucher will be retained. 
• No refund is possible for a voucher received by us more than one year from the date of issue.
• No refund is possible for a lost or stolen pass.