Order your JR KYUSHU PASS

• The voucher must be exchanged within a 3-month period from the date of issue.
• To exchange the voucher for the Pass you will need your passport. 
• The start date of the Pass can no longer be changed once the pass has been exchanged. 
• JR Exchange Offices:
  

Hakata Station Travel Service Center, weekdays from 10am to 8pm, weekends until 6pm. Tikcet Office, daily from 7am to 23pm.
Kokura Station Travel Service Center, weekdays from 10am to 7pm, weekends until 6pm
Mojiko Station Travel Service Center, daily from 10am to 6pm
Kumamoto Station Travel Service Center, weekdays from 10am to 7pm, weekends until 5:30pm
Sasebo Sation, Station Travel Center, weekdays and Saturday from 10am to 6pm.Saga Station Travel Service Center, weekdays from 10am to 7pm, Saturdays until 6pm, Sundays and public holidays until 5pm.
Nagasaki Station Travel Service Center, weekdays from 10:30am to 7pm, weekends until 6pm
Oita Station Travel Service Center, weekdays from 10am to 7pm, weekends until 5pm
Beppu Station Travel Service Center, daily from 10am to 6pm.

• The North Kyushu pass is valid on all JR Kyushu lines above the line formed by Kumamoto, Aso and Bungo Taketa. 
• The pass is not valid for the Sanyo Shinkansen, sleeper trains and the JR Kyushu buses. 

• With the Pass, no additional fee is required when reserving seats. 
• In order to travel in first class (Green cars) you will have to pay additional fees. Non-reserved Ordinary class cars can be accessed freely. 
• To access the platforms, show your pass to the JR Kyushu staff located at the gate to the platform. 
• To reserve a seat, ask the JR Kyushu staff at the the ticket office.
• It is a personal Pass. Please always carry your passport when using the Pass as station and train staff may check it.

• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan. 
• A cancellation fee of 15% of the value of the voucher, will be retained. 
• No refund is possible for a voucher received by us more than one year from the date of issue.
• No refund is possible for a lost or stolen pass. 

• The Kyushu Shinkansen.  
• The Limited Express Sonic.