Japan Rail Pass Exchange Offices

Published on : 24/11/2022
by : Japan Experience
Rating :

2/5

Where can I exchange my Japan Rail Pass in Japan?

Japan Rail Pass Exchange Offices: the major offices throughout Japan where an Exchange Order can be exchanged for a Japan Rail Pass. Below are a few of the 51 offices throughout Japan where the Exchange Order can be exchanged for a Japan Rail Pass.

Japan Rail Pass Exchange Offices in Tokyo

Narita Airport Terminal 1

JR East Travel Service Center
8:30-18:00, every day of the year
JR Ticket Office
6:30-8:15, then 19:00-21:45, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 9:30-17:00)
Narita International Airport Terminal 1 Travel Center
8:00-20:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-18:00)

Narita Airport Terminal 2

JR East Travel Service Center
8:30-20:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 9:30-17:00)
JR Ticket Office (Midori-no-Madoguchi)
6:30-8:15 am, then 20:00-21:45 pm, every day of the year

Haneda Airport International Terminal 3 (Tokyo Monorail)

JR East Travel Service Center (Tokyo Monorail 2F Ticket Gate/Arrival Lobby)
6:45-20:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 8:00-16:00)

NOTE THAT THE JR RAIL PASS CAN BE USED ON THE TOKYO MONORAIL

Tokyo Station

Japan Rail Pass Exchange Corner (Yaesu Central Ticket Gate, 2F)
7:30-20:30, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 8:00-16:00)
Japan Rail Pass Exchange Corner (Yaesu North Ticket Gate, 2F)
9:00-19:00, every day of the year
JR East Travel Service Center (Japan Rail Cafe)
9:00-17:00, every day of the year
JR East Travel Service Center (Marunouchi North Exit)
7:30-20:30, every day of the year
JR Tokai Tours Tokyo Office
8:00-20:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-18:00)

Shinjuku Station

JR East Travel Service Center (New South Ticket Gate)
8:00-19:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 9:00-16:30)
JR East Travel Service Center (Central East Ticket Gate)
9:00-18:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-17:00)

Ueno Station

JR East Travel Service Center (Central Ticket Gate)
8:00-18:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-17:00)

Shibuya Station

JR East Travel Service Center (South Ticket Gate)
9:00-18:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-17:00)

Ikebukuro Station

JR East Travel Service Center (West Exit)
9:00-18:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-17:00)

Shinagawa Station

JR East Travel Service Center (Central Ticket Gate)
8:00-18:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-17:00)
JR-Central Ticket Office
9:00-19:00
JR Tokai Tours Shinagawa Office
Mon-Fri: 8:00-20:00
Sat-Sun/Holidays: 8:30-18:00
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 11:00-18:00)

Japan Rail Pass Exchange Offices in Yokohama

Shin-Yokohama Station

JR-Central Ticket Office (Shinkansen East Ticket Gate)
8:00-20:30, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-17:00)
JR Tokai Tours Shin-Yokohama Office (Shinkansen West Ticket Gate)
Mon-Fri: 8:00-20:00
Sat/Sun/Holidays: 8:45-19:00

Yokohama Station

JR East Travel Service Center (Central South Ticket Gate)
10:00-18:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-17:00)

Japan Rail Pass Exchange Offices in Osaka

Kansai International Airport

JR Ticket Office (Kansai-Airport Train Station, JR Ticket Gate)
5:30-23:00, every day of the year

Osaka Station

JR Ticket Office (Central Gate, No. 12 and 13)
6:00-22:00, every day of the year
Nippon Travel Agency TiS Osaka Branch (Travel Service Center Osaka)
8:00-20:00, every day of the year

Shin-Osaka Station

JR East Travel Service Center
8:00-22:00, every day of the year
JR Ticket Office (JR-West East)
6:00-22:00, every day of the year
JR Ticket Office (JR-Central Central)
5:30-23:00, every day of the year
Nippon Travel Agency TiS Shin-Osaka Branch
Mon-Fri: 7:00-20:30
Sat/Sun/Holidays: 7:00-20:00
JR Tokai Tours Shin-Osaka Office (Shinkansen South Ticket Gate)
Mon-Fri: 6:00-20:30
Sat/Sun/Holidays: 6:00-19:00
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-17:30)

Japan Rail Pass Exchange Offices in Kyoto

Kyoto Station

JR Information Counter (1F, International Arrivals Lobby)
8:00-20:00, every day of the year
JR Ticket Office (1F, Central Gate)
6:30-21:00, every day of the year.
JR Ticket Office (1F, JR-Central Hachijo Shinkansen)
8:30-23:00, every day of the year
JR Tokai Tours Kyoto Office (1F, Hachijo Exit)
8:00-20:00, every day of the year
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00 - 17:30)

Japan Rail Pass Exchange Office in Chubu

Nagoya Station

Japan Rail Pass Exchange Office
10:00-19:00, every day of the year
JR Ticket Office
6:00-10:00, then 19:00-23:00
JR Tokai Tours Nagoya Office (Central Concourse)
Mon-Fri: 8:00-20:00
Sat/Sun/Holidays: 8:00-19:00
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation 10:00-18:00)
JR Tokai Tours Nagoya Station Hirokoji Entrance Office (Hirokoji Exit)
Mon-Fri: 7:30-20:00
Sat/Sun/Holidays: 8:00-18:00
(As of Nov 24, 2022. Due to COVID 19 *Temporary Hours of Operation Mon-Fri: 10:30-18:00, Sat/Sun/Holidays: 10:00-17:30)

Hamamatsu Station

JR Ticket Office (Shinkansen Transfer Gate)
8:00-20:30, every day of the week
JR Tokai Tours Hamamatsu Office (Shinkansen Ticket Gate)
Mon-Fri: 9:30-18:30
Sat: 9:30-18:00
Sun/Holidays: 10:00-18:00

Shizuoka Station

JR Ticket Office
8:00-20:30, every day of the week
JR Tokai Tours Shizuoka Office
Mon-Fri: 9:00-19:00
Sat/Sun/Holidays: 9:00-18:00

Japan Rail Pass Exchange Office in Hokkaido

New-Chitose Airport Railway Station

JR Hokkaido Visitor Information Desk (B1F, Ticket Gate)
8:30-19:00, every day of the year

Sapporo Station

JR Information Desk (Temporary Location: West Ticket Gate)
8:30-19:00, every day of the year

Hakodate

JR Ticket Counter for Rail Pass
10:00-12:30, then 13:30-18:00, every day of the year

Japan Rail Pass Exchange Office in Kyushu

Kokura Station

JR Ticket Office
10:30-18:00, every day of the year

Hakata Station

JR-KYUSHU Ticket Office
7:00-21:00, every day of the year

Nagasaki Station

Ticket Office
10:00-17:30, every day of the year

Saga Station

Travel Service Center
Mon-Fri: 10:30-12:00, then 13:00-18:00
Sat: 10:30-18:00
Ticket Office
Sun/Holidays: 10:30-18:00

Oita Station

Ticket Office
10:00-18:00, every day of the year

Kumamoto Station

Ticket Office
11:00-18:00, every day of the year

Miyazaki Station

Ticket Office
10:30-18:00, every day of the year

Kagoshima-Chuo Station

Travel Service Center
Mon-Wed/Fri-Sun/Holidays: 10:00-18:00
Ticket Office
Thu: 10:00-18:00

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