Japan Rail Pass Exchange Offices

Japan Rail Pass Exchange Offices in Tokyo

• Narita Airport Terminal 1

JR East Travel Service Center (View Plaza), 8.15 am-7 pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi), 6.30 am-8.15 am, then 7 pm-9.45 pm

• Narita Airport Terminal 2

JR East Travel Service Center (View Plaza), 10.30 am-8 pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi), 6.30 am-10.30 am, then 8 pm-9.45 pm

• Haneda Airport International Terminal (Tokyo Monorail)

JR East Travel Service Center JR Higashi Nihon Honichi Ryoko Center ＪＲ東日本訪日旅行センター on the 2F of the international terminal 7.40 am-6.30 pm
Tokyo Monorail 2F Ticket Gate/Arrival lobby, 11am-6.30 pm, every day of the year.
NOTE THAT THE JR RAIL PASS CAN BE USED ON THE TOKYO MONORAIL

• Tokyo Station

Japan Rail Pass Exchange Corner at the Yaesu North Ticket Gate (on 2nd Floor), 7.30 am-8.30 pm, every day of the year.
JR East Travel Service Center (Marunouchi North Exit), 7.30 am-8.30 pm, every day of the year.

• Shinjuku Station

Information Center at the South Ticket Gate, 9 am-7 pm, every day of the year.
Information Center at the Central East Ticket Gate, 9 am-7 pm, every day of the year.

• Ueno Station

Information Center at the Central Ticket Gate, 9 am-7 pm, every day of the year.

• Shibuya Station

Information Center near the South Ticket Gate, 10 am-6.30 pm, every day of the year.

• Ikebukuro Station

Information Center Central Passage, between the Central Ticket Gates, 9.30 am-6 pm, every day of the year.

• Shinagawa Station

Information Center next to the Central Ticket Gate, 9 am-7 pm, every day of the year.

Japan Rail Pass Exchange Offices in Yokohama

• Shin-Yokohama Station

Shinkansen Ticket Gate (East Exit,) 8 am-8.30 pm, every day of the year.

• Yokohama Station

Travel Service Center (View Plaza) near the Center South Ticket Gate, 10 am-8 pm（weekday), 10 am-7 pm (Sat & Holiday).

Japan Rail Pass Exchange Offices in Osaka

• Kansai International Airport

JR Information Counter in the International Arrivals Lobby, 1st Floor, 9.30 am-7 pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi) inside the train station, 5.30 am-11 pm, every day of the year.

• Osaka Station

JR Ticket Office (Midori-no-Madoguchi), 5.30 am-11 pm, every day of the year.

• Shin-Osaka Station

JR Ticket Office (Midori-no-Madoguchi), 5.30 am-11.10 pm, every day of the year.

Japan Rail Pass Exchange Offices in Kyoto

• Kyoto Station

JR Information Counter in the International Arrivals Lobby, 1st Floor, 9.30 am-7 pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi) inside the train station, 5.30 am-11 pm, every day of the year.

Japan Rail Pass Exchange Office in Chubu

• Nagoya Station

Japan Rail Pass Exchange Corner 10 am-7 pm; Ticket Office 6am-10 am, 7 pm-11 pm

• Hamamatsu Station

Ticket Office 5.25 am-11.20 pm

• Shizuoka Station

Ticket Office 5 am-11.05 pm

Japan Rail Pass Exchange Office in Hokkaido

• New-Chitose Airport Railway Station

JR Hokkaido Visitor Information Desk, 8.30 am-7 pm, every day of the year.

• Sapporo Station

JR Information Desk 8.30 am-7 pm; Travel Service Center (East) 10 am-7.30 pm; 10 am-6 pm (weekends and public holidays) Travel Service Center (South) 10 am-8 pm

• Hakodate

Travel Service Center 10 am-7 pm

Japan Rail Pass Exchange Office in Kyushu

• Kokura Station

Travel Service Center 10 am-7 pm; 10 am-6 pm (weekends and public holidays)

• Hakata Station

Travel Service Center 10 am-8 pm (Mon-Sat) 10 am-6 pm (Sundays and public holidays)

• Nagasaki Station

Travel Service Center 10 am-7 pm; 10 am-5.30 pm (weekends and public holidays)

• Saga Station

Travel Service Center 10 am-7 pm; 10 am-5 pm (weekends and public holidays)

• Oita Station

Travel Service Center 10 am-7 pm; 10 am-5 pm (weekends and public holidays)

• Kumamoto Station

Travel Service Center 10 am-7 pm; 10 am-5.30 pm (weekends and public holidays)

• Miyazaki Station

Travel Service Center 10 am-7 pm; 10 am-5.30 pm (weekends and public holidays)

• Kagoshima-Chuo Station

Travel Service Center 10 am-7 pm; 10 am-6 pm (weekends and public holidays)