The safe choice for your Japan Rail Pass
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We ship from our local offices worldwide
7-Day Customer Service
Support teams in Europe, UK, USA and Japan
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Complimentary train travel guide & map of the JR train network
Japan Experience, the #1 Worldwide Japan Rail Pass Distributor
Travel specialist to Japan since 1981
With over 40 years of experience in Japan-bound travel, Japan Experience has built a reputation for excellence in customer service and attention to detail. Our mission is to inspire you and help you discover Japan differently, far from the usual clichés. Whether you're a first-time visitor or a seasoned traveler, Japan Experience can help you create an unforgettable journey to Japan.
Why buy a Japan Rail Pass ?
How does the Japan Rail Pass work ?
Japan Rail Pass: Everything you need to know for your trip to Japan by train
Choose the best Japan Rail Pass for your itinerary
Frequently asked questions about the JR Pass
You will find comprehensive answers to the most frequently asked questions about this special ticket.
Discover Japan's hidden gems and insider tips
Explore Japan through our informative articles about traveling by trains in Japan: Travel in Shinkansen, seat reservations, train stations, train lines, local or limited express trains, regional travel in Tokyo, kansai or Hokkaido and much more!
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Get in touch with us: We're here to help!
Our knowledgeable & friendly customer services team is always available to provide prompt and reliable assistance. Whether you have questions about :
- The Japan Rail Pass - Ordinary or Green / Regional Pass or any of our products
- Need help with a purchase
- Changing an order
- Japan Rail Pass Assistance or refund