Pocket Wifi

  • High autonomy (up to 12 hours of use)
  • Economic and simple

When making a reservation for hotel shipment, please make sure that the name of the person making the booking for the pocket wifi matches the name the hotel was booked under. There have been many cases of orders not being delivered correctly due to differences in the booking names.


Why should I get a Pocket WiFi for my trip in Japan?

Free and reliable internet access can be difficult to find in Japan, so if you want a steady connection 24/7, using a Pocket WiFi, SIM card or eSIM is essential. If you want to have fast internet access throughout your trip, renting a Pocket WiFi is a great solution. With a Pocket WiFi you can connect to the internet wherever you are in Japan. One of its unique advantages is the possibility to connect multiple devices at the same time, allowing you and your travel companions to get the most out of your internet access!

What is a Pocket Wifi? A Pocket WiFi is a portable internet router, similar to a modem or a standard router used in the home, which allows you to create a free secure and private WiFi network.

A Pocket WiFi device is portable and convenient to carry around and use, thanks to its light weight and long battery life: it fits easily into a pocket or bag. It provides you with high-speed internet access in most places in Japan, even in the remote countryside. This means you can stay connected while exploring the city, visiting tourist attractions, or traveling on public transport without having to rely on public wifi networks, which can be unreliable or hard to connect to.

Why rent a Pocket WiFi in Japan?

When traveling to Japan, it's important to stay connected with family and friends, or keep up with work and other obligations. A Pocket WiFi is one of the best accessories for any visitor to Japan, either on a leisure or business trip, simply because you'll have access to at least 3GB of data per day with 4G speed anywhere while traveling across the country. 

Japan has some of the world's fastest and most reliable mobile networks, making it easy to stay connected and make voice calls. However, WiFi access is not as common as in some other countries, even in Tokyo city or a International Airports, and its speed can be highly dependent on the number of people connected to a hotspot. If you want to stay connected 24/7 during your trip and avoid expensive roaming fees, our Pocket WiFi is the perfect solution.

A Pocket WiFi lets you communicate with friends and family back home, use online maps to navigate, research attractions and restaurants, and even translate Japanese text or have real-time conversations using translation apps on your mobile device. Having easy access to high-speed internet makes your travel experience much smoother and more enjoyable.

Having a connected mobile device can also be crucial in case of emergencies, or if you need to access important travel information quickly. A Pocket WiFi ensures that you can reach emergency services, contact your embassy, or find your way back to your accommodation if you get lost.

 

 

What are the advantages of Pocket Wifi?

  • Rental period from 5 consecutive days to 45 days (extension possible)
  • 4G high-speed internet connection
  • After reaching 3 Gigabytes a day, the wifi speed will be slowed down until the end of the day. 
  • Delivery in Japan to your hotel or upon arrival at the airport
  • Compatible with all devices that can connect via WiFi: iPhone, iPad, Android smartphones, PC and Mac laptops, cameras and other portable consoles
  • Possibility to connect up to 3 devices simultaneously
  • Lightweight and with a long battery life
  • Cancellable and refundable up to one week before the start of the rental

 

More information about the product

 

Technical specifications

  • Device type: Premium WiFi 
  • Speed: 150 Mbps 
  • Network: LTE / 4G / 3G 
  • Battery life: between 8 and 10 hours depending on use 
  • Charging time: around 3 hours 
  • Dimensions: 103 x 66 x 14.5 mm (4 x 2.6 x 0.57 inch) 
  • Weight: 140 grams (5 ounces)

How do I receive my Pocket WiFi after purchase ?

You have two options for picking up your Pocket WiFi after your purchase: You can either collect it at the airport when you arrive, or have it sent to your hotel.

Pocket Wifi Airport Pick-up

Please pick up your Pocket Wifi at one of the JAL ABC counters below.

  • Narita International Airport Terminal 1 :

Arrival floor (1F)
North Wing : 7:00~18:00
South Wing : 7:00~1 hour after the last flight on arrival

Departure floor(4F)
North Wing : Temporary closed
South Wing : 7:00~20:00

  • Narita International Airport Terminal 2 :

Arrival floor (1F)
7:00~1 hour after the last flight on arrival

Departure floor (3F)
7:00~21:00

  • Haneda Airport Terminal 3 :

Arrival floor (2F)
4:00~01:00

Departure floor (3F)
6:00~22:00

If you'll arrive at Haneda Airport Terminal 2, it's better to choose hotel pick-up as the Terminal 3 pick-up counter is far away

  • Kansai International Airport Terminal 1 : 

Departure floor (4F)
7:00~21:00

Please check the closing time of the counter, taking into account the time between when your flight lands and the moment you pick up your luggage (allow about 1 hour).
We will inform you of the exact pick up counter by email, a few days before the rental start date - the location will depend on your arrival flight terminal and time. 


If the airport counter will be closed at your time of arrival, please choose hotel delivery instead. 

 

Notice:

  • If you set the pocket Wi-Fi to high-performance mode, the battery will discharge more quickly, as it gives priority to connection speed.
  • We also recommend that you switch off the device before recharging it after use.
  • If you charge the device while it is connected to Wi-Fi or switched on, the device may automatically control the charging settings to protect the battery.
  • Be sure to use the pocket Wi-Fi fully charged to ensure good battery life.

 

Return Policy

We kindly remind all of our customers that the Pocket Wi-Fi must be returned by noon on the day after your rental end date. It should be enclosed in the pre-paid and pre-addressed envelope that came with your rental. 

Please gather the Pocket Wi-Fi and all of its accessories (cable, adapter, carry case...), seal the envelope and post it in any mailbox. You can also send it directly from the airport before going through security gate (a red mailbox is located near the security checkpoints).

Please note that if the Pocket Wi-Fi kit is not returned in time or is incomplete, you will be charged the following fees:

  • Lost device : €180 – $200 – £160
  • Device sent back late: €8 – $9 – £7 per day penalty
  • Incomplete kit excluding device (lost case, adapter, lost or damaged cable): €15 – $16 – £13 per missing item.

A reminder will be sent to you within 5 days of the scheduled return date, followed by a second reminder 5 days later. If no device is received within 15 days, we reserve the right to debit your credit card for the amount due.

Most Frequently Asked Questions about our Pocket WiFi

Having a Pocket WiFi in Japan can help you remain connected and make the most of your time in this stunning country, whether you're planning a quick vacation or a longer stay. We have you covered for everything from coverage and network options, to ordering and picking it up.

Pocket Wifi

From
$44 For 5 day-rental
Pick up location
Civility

Arrival Time

* Required fields

Your personal data will be collected by Japan Experience who are also responsible for processing it. More information* (Conf. Policy).