Pocket Wifi

  • High autonomy (up to 12 hours of use)
  • Economic and simple

When making a reservation for hotel shipment, please make sure that the name of the person making the reservation for the Pocket WiFi matches the name of the representative of the hotel guests. There have been many cases of Wi-Fi not being delivered correctly due to differences in the registered names.


Why should I get a Pocket WiFi for my trip in Japan?

Free and reliable internet access can be difficult to find in Japan, so if you want a steady connection 24/7, our Pocket WiFi, SIM card or eSIM  are essentials. If you want to have fast internet access for the duration of your trip, renting a Pocket WiFi is the best solution for you. With the Pocket WiFi you can connect to the internet wherever you are in the country. One of its unique advantages is the possibility to connect multiple device at the same time, allowing you and the other travelers to get the most out of your Internet access!

What is a Pocket Wifi? Pocket WiFi is a portable internet router, similar to a modem or a standard router, which allows you to create a free secure and private WiFi network.

Pocket WiFi devices are portable and easy to carry around and use thanks to its lightweight and long battery life: they fit in a pocket or stow away in a bag. They provide you with high-speed internet access in most of the places in Japan even in remote countryside. This means you can stay connected while exploring the city, visiting tourist attractions, or traveling on public transportation without having to rely on public Wi-Fi networks, which can be unreliable or hard to find.

Why rent a Pocket WiFi in Japan?

When traveling to Japan, it's important to stay connected with family and friends, or to keep up work and other obligations. A Pocket WiFI is one of the best accessory for any visitor to Japan either on a leisure or business trip: simply because it helps you have access to 3 GigaBytes data per day with 4G speed anywhere while traveling across the country. 

Japan has some of the world's fastest and most reliable mobile networks, making it easy to stay connected and make voice calls. However, WiFi access is not as common as in some other countries, even in Tokyo city or a International Airports, and its speed can be highly dependent on the number of people connected to a hotspot. If you want to stay connected 24/7 during your trip and avoid expensive roaming fees, our Pocket WiFis are the perfect solution.

A Pocket WiFi enables you to communicate with friends and family back home, use map applications for navigation, research attractions and restaurants, and even translate Japanese text or have real-time conversations using translation apps on your mobile device. Having access to the internet at a blazing-fast speed makes your travel experience much smoother and more enjoyable.

Having a connected mobile device can also turn out to be crucial in case of emergencies or if you need to access important travel information quickly. A Pocket WiFi ensures that you can reach emergency services, contact your embassy, or find your way back to your accommodation if you get lost.

 

 

What are the advantages of Pocket Wifi?

  • Rental period from 5 consecutive days to over a month
  • 4G high-speed internet connection
  • After reaching 3 Gigabytes a day, the wifi speed will be slowed down until the end of the day. 
  • Delivery in Japan to your hotel or upon arrival at the airport
  • Compatible with all devices that can connect via WiFi: iPhone, iPad, Android smartphones, PC and Mac laptops, cameras and other portable consoles
  • Possibility to connect up to 5 devices simultaneously
  • Lightweight and with a long battery life.
  • Cancellable and refundable up to one week before the start of rental.

 

More information about the product

 

Technical specifications

  • Device type: Premium WiFi 
  • Speed: 150 Mbps 
  • Network: LTE / 4G / 3G 
  • Battery life: between 8 and 10 hours depending on use 
  • Charging time: around 3 hours 
  • Dimensions: 103 x 66 x 14.5 mm (4 x 2.6 x 0.57 inch) 
  • Weight: 140 grams (5 ounces)

How do I receive my Pocket WiFi after purchase ?

You have two options for picking up your Pocket WiFi after your purchase: You can either retrieve it at the airport or at the hotel.

Pocket Wifi Airport Pick-up

Please pick up your Pocket Wifi at one of the JAL ABC counters below.

  • Narita International Airport Terminal 1 :

Arrival floor (1F)
North Wing : 7:00~18:00
South Wing : 7:00~1 hour after the last flight on arrival

Departure floor(4F)
North Wing : Temporary closed
South Wing : 7:00~20:00

  • Narita International Airport Terminal 2 :

Arrival floor (1F)
7:00~1 hour after the last flight on arrival

Departure floor (3F)
7:00~21:00

  • Haneda Airport Terminal 3 :

Arrival floor (2F)
4:00~01:00

Departure floor (3F)
6:00~22:00

If you arrive at Haneda Airport Terminal 2 , better to choose hotel pick-up as terminal 3 pick-up counter is far

  • Kansai International Airport Terminal 1 : 

Departure floor (4F)
7:00~21:00

Make sure to check the closing time of the counter, taking into account the time between your landing and the moment you pick up your luggage (about 1 hour).
We will inform you of the counter where you should pick up your Pocket Wi-Fi according to the time of your arrival. 
If the counter is closed at your time of arrival, please choose hotel delivery. 

 

Return Policy

We kindly remind all our customers that the Pocket Wi-Fi must be returned on the last day of your trip in Japan. This is to be enclosed in the pre-paid and pre-filled envelope that came with your rental. 

Please gather the Pocket Wi-Fi and all its accessories, close the envelope and dispose it in any mailbox. You also have the possible to send it directly from the airport before going through security gate (a red mailbox is located near the security checkpoints).

Please note that if the Pocket Wi-Fi kit is not returned in time or is incomplete, you will be charged the following fees:

  • Lost device : €180 – $200 – £160
  • Kit sent back late: €8 – $9 – £7 per day penalty
  • Incomplete kit excluding device (lost pouch, lost or damaged cable): €15 – $16 – £13 per missing item.

A reminder will be sent to you within 5 days of the scheduled return date, followed by a 2nd reminder 5 days later. If no refund is received within 15 days, we will be obliged to debit your credit card for the amount due.

Most Frequently Asked Questions about our Pocket WiFi

Having a Pocket WiFi that functions in Japan can help you remain connected and make the most of your time in this stunning country whether you're planning a quick vacation or a longer stay. We have you covered for everything from coverage and network options to buying and picking it up.

Pocket Wifi

From
$44 For 5 day-rental
Pick up location
Civility
First name of the person who will pick the Pocket Wifi at the airport
Name of the person who will pick up the Pocket Wifi.

Only the receiver whose name is on the package can pick up the pocket wifi.

Airport pick-up counters will require a photo ID.
Instructions for a delivery in a hotel:
Be sure that the name given to the hotel is the same as the one indicated below. The Pocket WiFI reservation name and the hotel reservation name MUST be identical.

Instructions for a delivery in a house:

Please note that the postal service cannot deliver to a name not registered to a residential address.

If you are lodging at a private residence, you will need to indicate the owner’s name of the house to be delivered. Many Airbnb type accommodations don't have big enough mailboxes and Japan Postal Service may bring back items to the post offices. We strongly recommend to specify the nearest post office to your AirBnb accommodation as the delivery location.

Indicate the airline code composed of one or two letters followed by the number as shown on your flight ticket. Example : AF3416 If you are flying with a stopover, please specify your flight number that lands in Japan.

Arrival Time

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