Welcome Suica (with 1 day unlimited JR Tokyo area rides)

Note: initial use and recharging must be done at ticket vending machines in the Tokyo area (JR, Odakyu ticket vending machines, etc.).

It is not possible to make the first use or charge at a station in the Osaka area. (It is possible from the second time).

If you would like to charge for the first time, you cannot do so at Tokyo Monorail station.

What is a Welcome Suica?

The "Welcome Suica" is a type of Suica card offered to travelers and visitors to Japan. The Welcome Suica card is a rechargeable smart card used for transportation and other purchases in Japan, particularly in the Tokyo metropolitan area. It can be used on trains, buses, subways, and even for purchases at convenience stores and vending machines.

-Travel

No need to purchase paper tickets with cash for every single train ride! The Welcome Suica card can be used on the majority of Japanese public transport: subways, buses, most local trains, as well as in taxis displaying the IC card logo. 

-Electronic wallet

The card also functions as an electronic wallet. You can make small purchases on trains, at vending machines, shops, and at restaurants displaying one of the Welcome Suica symbols. It can also be used to pay for taxis and station storage lockers.

Practical information on the Welcome Suica card

• On the first day of use or charge, you can enjoy unlimited rides on JR lines within the 23 wards of Tokyo (Tokyo Monorail is NOT included), whether or not you charge the card for the whole day! (Not 24 hours, until the end of the last train on that date)
• After the initial charge, it can then be used anywhere in Japan. For example, you can charge and use the card at Tokyo Station, and then recharge and use the card in Kyoto or Osaka.
•  You cannot use/charge it for the first time outside of the Tokyo area (JR East Area), for example in Osaka, Kyoto, or at Kansai International Airport. 
• The Welcome Suica is valid for 28 days from the first day of use or the date the card is charged. After that, it expires and can no longer be used.   
• The card has an expiration date. Please check the "Good Thru" box on the back of the card for the expiration date. The card will become invalid if not used for the first time before the expiration date. Current available cards have an expiration date of the end of January 2025.
• The Welcome Suica is non-refundable. Any remaining balance on the card should be used up by the 28-day expiration date, or given to another traveler. The card can be charged with up to 20,000 yen, but please remember your balance should be spent by the end of your trip, as you cannot get it back.
• One pass is required per person.
• The Welcome Suica card does not come preloaded with any money. In order to charge the card, please go to a JR station in JR East area (eg: Tokyo, Shibuya or Shinjuku station, Narita Airport...), Tokyo Metro stations, Tokyo Keisei Railway station etc.., and add some credit to your card at one of the ticket machines. For more details about charging the card the first charge time, please check our FAQ.
• Along with your Welcome Suica, you need a reference paper, that can be requested by any JR staff at any given time or when using the Welcome Suica card for discounts. This reference paper can only be issued and printed in stations. Please print it when you first charge your Welcome Suica card. 

Delivery

• We will send the actual, physical card to your home address within 5 days from the date of your order. (This product is not digital, so there is no need to exchange a voucher)
• Please place your order allowing sufficient time for delivery.

First day use

• If you arrive at Tokyo Haneda airport, you will need to go to Keikyu machines for the first charge of your Welcome Suica, and then take either the Keikyu Line or the Tokyo Monorail to get to the city center. 
• The Welcome Suica cannot be charged at Tokyo Monorail Station ticket machines. 

Here is a map of the valid JR lines on which you can ride for free on the first day with the Welcome Suica card:

Cancellation

• This product is non-refundable through Japan Experience. 

• In case of malfunction, a refund can be requested through JR in Japan, according to their conditions.