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East Pass

EAST NAGANO-NIIGATA AREA PASS

The East Nagano-Niigata Area Pass allows passengers to travel on the JR East lines between Tokyo and the cities of Nagano and Niigata. It also allows travellers to take the train between Haneda or Narita airport and Tokyo. The pass is valid for 5 consecutive days, from the start date of validity indicated at the time of the exchange.

The pass allows travellers to travel within the following areas: Tokyo (most notably Ueno Station), Omiya, Utsunomiya, Nasushirobara, Nikko, Takasaki, Karuizawa, Sakudaira, Nagano, Joetsumyoko, Echigo-Yuzawa, GALA Yuzawa, and Niigata.

A child price (6 to 11 years of age) is available for this pass. Access to trains is free for accompanied infants aged 5 years or under.

The JR East Nagano/Niigata Area Pass is sold as an e-ticket. We do not send a physical document by mail. Your voucher will only be delivered to you by email once your reservation will be confirmed.

See details and conditions

The Nagano-Niigata Region

Both coastal and mountainous cities, Nagano and Niigata are a taste of the countryside not too far from Tokyo. On the way to Nagano, explore Karuizawa, a luxurious hotspring resort. Further on, Nagano: made famous by the 1998 Winter Olympics, today it is a top spot for Buddhist pilgrimages and walks in the beautiful Japanese Alps.

Niigata, is an area well-known throughout the country for its local produce such as rice. A modern city, it is also one of the most important fishing ports. This city is also the gateway to Sado Island, a special island where nature and hiking reign supreme.

Matsumoto, Nagano, Japan

@Wallpaper Flare

Conditions of the JR East Nagano Niigata Area Pass

Delivery time

Your pass (e-voucher with QR code) will be delivered to the email used for booking 5 working days after your booking. It is important to check your spam mailbox in case you pass falls into it.

If you want it before as you will need to use it before 5 working days, do not hesitate to contact us.

Eligibility

Those who do NOT have a Japanese passport are eligible: non-Japanese tourists or foreign residents.

Exchange

Travelers must exchange with a printed copy of their e-voucher within 3 months of the purchase date.
To exchange the voucher you're passport is necessary.
The start date can no longer be changed once the voucher has been exchanged.

JR Exchange Offices:

Mito Station, Travel Service Center, 10:00 - 19:00 Monday through Friday, 10:00 - 17:00 weekends and holidays.
Niigata Station, Travel Service Center, 10:00 - 19:00 Monday through Friday, 10:00 - 17:00 weekends and holidays.
Nagano Station, Travel Service Center, 10:00 - 19:00 Monday through Friday, 10:00 - 17:30 weekends and holidays.
Narita Airport Terminal 1, JR EAST Service Center, daily from 8:15 to 19:00. JR Ticket Office, daily from 6:30 to 8:15 and 19:00 to 21:45.
Tokyo Station, JR East Service Center (Marunouchi North Exit), every day from 7:30 to 20:30.
Shinagawa Station, Information Center (Central), every day from 9:00 to 19:00.
Ueno Station, Information Center (Central), every day from 9:00 to 19:00.
Shinjuku Station, JR East Travel Service Center (New South Exit), every day from 8:00 to 19:00. Information Center (East), every day from 9:00 to 19:00.
Shibuya Station, Information Center (South), every day from 10:00 to 18:30.
Ikebukuro Station, Information Center (Central), every day from 9:30 to 18:00.
Yokohama Station, Service Center, 10:00 to 20:00 Monday through Friday, 10:00 to 19:00 weekends and holidays.

Validity

What is included with the pass?

This pass covers the following trains:

Trains on the JR East Limited Express lines, either local or express, between Tokyo and Nasushiobara, as well as those between Tokyo and Joetsumyoko via Nagano. Travelers can also be able to go between Tokyo and Nikko.
The Tokyo Monorail between Haneda International Airport and Tokyo.
The Narita Express between Narita International Airport and Tokyo.
The Izku Kyuko line between Ito and Izukyu-Shimoda.
The Echigo TOKImeki line between Arai and Naoetsu.
The Tobu Direct Limited Express trains "Nikko," "SPACIA Nikko," "Kinugawa," and "SPACIA Kinugawa" to travel to Nikko and Kinugawa Onsen.
The Joetsu Shinkansen between Tokyo and Niigata, and the Hokuriku shinkansen between Tokyo and Joetsumyoko.

What is excluded with the pass?

This pass does not allow travel on JR buses.
This pass cannot be used on the Tokaido Shinkansen.

Seat Reservation

Reservations can only be made after exchanging the voucher for the pass.
With the JR East Niigata-Nagano Pass is possible to make reservations for Shinkansen and limited express on the JR East Website before arriving.
With the pass, no additional fee is required when reserving seats.
Non-reserved Ordinary Class cars can be accessed freely. In order to travel in first classes (Green Car or Gran Class), or on night cars, an extra fee is required.
To access the platforms, show your pass to the staff located at the platform gates.
To reserve a seat, ask the staff at the ticket office.
It is a personal pass. Please always carry your passport when using the pass as station and train staff may check it.

Cancellation

An unused voucher is refundable for one year from the date of issue.
The voucher can be refunded if it has never been exchanged.
A cancellation fee of 15% of the value of the voucher exists.
No refund is possible for a voucher received by us more than one year from the date of issue.
For lost e-tickets, please contact us for a new copy.

Common Questions

Children under the age of 6 years old can travel for free as long as they travel with a pass holder. However they are not entitled to their own seat. If you want your child to have an individual seat, and even if the child is under 6 years old, you will need to buy a children's Japan Rail Pass.

Children between the age of 6 and 11 years old have to travel with a children's Japan Rail Pass. From 12 years old the child will have to travel with an adult Japan Rail Pass.