On the south side, you will find the shopping zones where you can choose
a bento among a various choice. On the north side the access to the platform is more direct, but this side can be useful if you are
looking for coin lockers.
The Shinkansen area is at the east of the station. Transfer from JR platforms is easy and direct.
If you come from the Yamanote line and if you have to
take the Shinkansen in Shinagawa station (sometimes more convenient than from
Tokyo Station depending on where you are staying in the city), it is not necessary to leave the JR station. Follow the notice boards. Depending from where you are coming from, you will arrive in the North Hall or South Hall.
Where to collect your Japan Rail Pass ?To collect
your Japan Rail Pass, you have to go to the JR Ticket Office located in the center of the station in the Main Hall.