JR Pass : Common questions

Find the answers to essential questions about buying and using the Japan Rail Pass in Japan

common questions

04.07.2017

Watch on Youtube

being eligible for the JAPAN RAIL PASS

People eligible for the Japan Rail Pass
Can Japanese Nationals use the JR Pass?
What is the status ‘Temporary Visitor’?
Are people with double citizenship eligible for the Japan Rail Pass?
I am entering Japan under diplomatic or military status
Can I buy a JR Pass for someone already in Japan?
Recommendations to Japanese nationals
JAPAN RAIL PASSにおける日本人旅客の利用条件について

BUYING A JAPAN RAIL PASS

What is a Japan Rail Pass?
Where, when and how can I buy a Japan Rail Pass?
Can I buy a Japan Rail Pass in Japan?
Can I change my Japan Rail Pass?
How can I cancel my Japan Rail Pass?
I don't have enough time to receive my JR Pass at home
You have not received your order?
What type of Japan Rail Pass is best suited for my trip?
Can I choose the days I want to use my Japan Rail Pass on?
Can I order for someone else? Do children/babies have to pay?
Should I also buy a regional Rail Pass if I already bought a national Japan Rail Pass?
My Japan Rail Pass was issued at a certain date (written on my exchange order); can I delay my departure?

using a japan rail pass

How do I activate my Japan Rail Pass once in Japan?
Where to activate my Japan Rail Pass?
Can I use all types of trains?
Do I need to book a seat? How can I book a seat?
What are the advantages of the Green Japan Rail Pass (1st class)?
How do I choose my train?
How do I take my train?
Can I use my Japan Rail Pass from the airport?
How long will my Japan Rail Pass be valid for?
Which are the bus and ferries lines available with the Japan Rail Pass?

about our services

Why rent a Pocket Wifi?
How to use your Pocket Wifi
Where can I pick up my Pocket Wifi?
Lost or stolen Pocket Wifi
Can I rent a Pocket Wifi in Japan?

Why buy a SIM card?
How does the SIM card work?

What is a Pasmo or Suica Card?
How to use a Pasmo or Suica cards ?
Pasmo or Suica cards usage and restrictions
How do I top up a Pasmo or Suica card?
Lost, stolen or damaged Pasmo or Suica cards
What is the difference between Pasmo and Suica cards?

Limousine Bus Transfer to Tokyo
Shuttle Bus Transfer to Kyoto city

contact

Got a question?
Want to let us know about a problem or make a suggestion?
Want to find out more about Japan Experience?

Write us and we'll do our very best to answer your query.

By following your navigation on this website, you agree to the use of cookies in order to improve your user experience, provide personalized contents in consideration of your interests or to realize visits statistics. By continuing on this website, you agree to the use of cookies. To learn more and configure your preferences regarding cookies.