Where can I pick up my Pocket Wifi?

You can have your device delivered to your hotel in Japan or pick it up at an airport:

Depending on the airport and the hour of your arrival, if you are arriving early in the morning or late at night, you can pick up your Pocket wifi at a different counter than the one during the day.  The counter is determined by your time of arrival +1 hour. 

Below is a list of reception counter for each airport: 

TOKYO

• Narita Terminal 1: 8:30 - 20:00 = The post office counter 
  
• Narita Terminal 1: 6:30 - 8:30 and 20:00 - Last flight = QL Counter
  
• Narita Terminal 2: 8:30 - 20:00 = The post office counter 
  
• Narita Terminal 2: 6:30 - 8:30 and 20:00 - Last flight = QL Counter 

• Haneda Airport : 24/7 = JAL ABC Counter

OSAKA

• Kansai Airport: 9:00 - 17:00 = The post office counter 
  
• Kansai Airport: 6:30 - 9:00 and 17:00 - 22:30 = JAL ABC counter

NAGOYA

• Chubu Centrair Airport: 6:30 - 21:30 = Yamato counter

SAPPORO

•  New Chitose Airport: 9:00 - 17:00 = The post office counter 
  
• New Chitose Airport: 7:30 - 9:00 and 17:00 - 19:00 = New Chitose Temporary baggage storage

FUKUOKA

• Fukuoka Airport: 8:00 - 21:00 = Yamato Counter
  

You will be contacted regarding the final information regarding the pickup counter 2 days before the start date of your rental, along with your tracking number.