Kyoto Station is a big building, where platforms are divided into three different parts.
The shinkansen platforms are located
on the 2F and 3F on the Hachijo Side ( South Side), this consists of a big hall with a main central entrance (The Shinkansen Central Gate) and 4 platforms :
-
Platforms 11 and 12 : boarding for trains to
Nagoya and
Tokyo -
Platform 13 and 14 : boarding for trains to
Shin Osaka and
Hakata ( Fukuoka)The JR Lines platforms are on the 1F. The main Central Gate, on the North side, also called the Karasuma side, give access to platforms 0, 30, 31, 32, 33. To go to the other train platforms (2 to 10) you will have to use the 2F walkway.